How it works2019-01-11T17:42:08+00:00

Get the results you want with less confusion, frustration and delay

You’re more receptive to a message when your writing style is reflected back


Download SMYL for Outlook

Once activated, SMYL analyses your emails and automatically sets writing style preferences.


Compose your email

While you type, SMYL will be alongside and you’ll see insights into your reader’s style as well as business and language improvements.


Improve it’s effectiveness

Get the best result by using SMYL’s suggestions to enhance the effectiveness and positivity of your message. Hit send with confidence!

The benefits of effective written communication.

Reduce misunderstandings, SMYL

64% of working professionals have either sent or received an email that resulted in unintended anger or confusion*. That’s where SMYL comes in. We give you real-time business and language suggestions. We work with you to remove the friction and put back the clarity.

* Src: sendmail 2013

Manners & politeness makes people SMYL

Abbreviations, clichés, emojis. You may love them or hate them. You might not worry about a ‘Hi’ at the beginning, but always make sure to sign off with a ‘Kind regards’ at the end.

However, your reader might feel differently. That’s where we come in, helping make sure you’re writing in their language.

Ensuring the right response, SMYL

93% of communication is non-verbal. Subtext can be lost in written communication. Non-verbal cues or tone of voice can bring it back. SMYL analyses your tone of voice. Your written communication will not just be good but spot on, bringing back the understanding and ensuring the right response to your message.

* Body language being 55% and tone of voice 38%.

You write, SMYL is your coach

As you write SMYL coaches you. We take your words, intentions, personality and enhance them. We help you become a master communicator by guiding you to write in their preferred reading style. Your effectiveness score and your personalised weekly Insights will help you further improve your communication skills.

Email is #1 method for communication with colleagues

When Adobe asked over 1,000 people what their most regular business communication method was, email was by far the number one. In 2021, we will send 320 billion emails a day, spending over 39% of our work week on maintaining our mail inbox. Realise productivity gains through more effective written communications.  It’s time we become effective, it’s time we start to SMYL.

Read more in our Infographic.

Source: Adobe System Incorporated 2018

“SMYL will reduce the 2-3 hours per day that co-workers currently spend on email by making them more effective.”

Jamie, SMYL | Based on, 2014

SMYL privacy & security.

You and your data are in good hands

We take security seriously here at SMYL. All your personal information is encrypted both in transit and at rest. We will never share your details with third parties without your consent. Read more here.