Badly written emails kill productivity.

SMYL, we’re here to help.

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SMYL Product Effective Emails

Writing effectively isn’t easy. But it’s powerful.

SMYL helps you write effective messages. Effectiveness is more than perfect English. Effectiveness opens doors, gets you noticed, moves things forward and creates positive outcomes.

Use our real-time business and language suggestions to improve written communication with your colleagues and customers. Increase your productivity and enjoy the results.

How the magic happens.

We analyse

Lexi from SMYL analyses millions of written lines of communication. It uses machine learning and algorithms to assess structure, tone of voice, language and more.

We learn

Our Augmented Communication software combines Lexi’s analysis with behavioural insights and psychometrics. This includes the readers’ likes and dislikes preferences, language style and overall business writing etiquette.

We help you SMYL

Real-time business and language suggestions are provided as you type, coaching you to write in the language of the reader. Get the results you want from your sent messages.

The benefits of effective written communication.

Reduce misunderstandings, SMYL

64% of working professionals have either sent or received an email that resulted in unintended anger or confusion*. That’s where SMYL comes in. We give you real-time business and language suggestions. We work with you to remove the friction and put back the clarity.

* Src: sendmail 2013

Manners & politeness makes people SMYL

Abbreviations, clichés, emojis. You may love them or hate them. You might not worry about a ‘Hi’ at the beginning, but always make sure to sign off with a ‘Kind regards’ at the end.

However, your reader might feel differently. That’s where we come in, helping make sure you’re writing in their language.

Ensuring the right response, SMYL

93% of communication is non-verbal. Subtext can be lost in written communication. Non-verbal cues or tone of voice can bring it back. SMYL analyses your tone of voice. Your written communication will not just be good but spot on, bringing back the understanding and ensuring the right response to your message.

* Body language being 55% and tone of voice 38%.

You write, SMYL is your coach

As you write SMYL coaches you. We take your words, intentions, personality and enhance them. We help you become a master communicator by guiding you to write in their preferred reading style. Your effectiveness score and your personalised weekly Insights will help you further improve your communication skills.

Email is #1 method for communication with colleagues

When Adobe asked over 1,000 people what their most regular business communication method was, email was by far the number one. In 2021, we will send 320 billion emails a day, spending over 39% of our work week on maintaining our mail inbox. Realise productivity gains through more effective written communications.  It’s time we become effective, it’s time we start to SMYL.

Read more in our Infographic.

Source: Adobe System Incorporated 2018

“SMYL will reduce the 2-3 hours per day that co-workers currently spend on email by making them more effective.”

Jamie, SMYL | Based on Inc.com, 2014

SMYL privacy & security.

You and your data are in good hands

We take security seriously here at SMYL. All your personal information is encrypted both in transit and at rest. We will never share your details with third parties without your consent.

We do not store your messages

Our algorithms flag possible improvements. To do this we scan and analyse in real-time, then delete. We do not store your messages.

Certifications and regulations

We work in accordance with the EU/US Privacy Shield, Data Privacy Practices and EU GDPR, which took effect on May 25, 2018. We are certified as meeting the requirements of ISO 27001:2013.

We like to help

Do you still have questions on your data and security? Contact Lexi and the team who are here to help!

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”

Tony Robbins Unlimited Power: The New Science Of Personal Achievement. Published 1986